Effective Date: 7/15/26

Happy Pool & Spa respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request a quote, contact us, or use our pool service and maintenance services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Happy Pool & Spa may collect personal information that you voluntarily provide through our website forms, phone calls, emails, text messages, or other communications.

This information may include:

Your name
Email address
Phone number
Service address
Type of pool service requested
Message details or service notes
Any other information you choose to provide

We may also collect certain non-personal information automatically when you visit our website, including:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
General location data
Website usage activity

This information helps us understand how visitors use our website and how we can improve the user experience.

How We Use Your Information

Happy Pool & Spa may use the information we collect to:

Respond to quote requests
Schedule service appointments
Provide pool cleaning, maintenance, repair, or related services
Communicate with you about your service request
Send appointment updates or service-related messages
Improve our website and customer experience
Track website performance and marketing effectiveness
Prevent fraud, spam, or misuse of our website
Comply with legal or regulatory requirements

We do not sell your personal information.

Website Forms and Quote Requests

When you submit a form on our website, we use the information provided to contact you about your request. This may include calling, emailing, or texting you about pool service, pool cleaning, commercial pool service, repairs, or other services offered by Happy Pool & Spa.

Submitting a form does not create a service agreement. It allows our team to follow up with you about your request.

Phone Calls, Text Messages, and Emails

If you provide your phone number or email address, Happy Pool & Spa may contact you regarding your inquiry, quote request, appointment, service updates, or related customer service matters.

Standard message and data rates may apply for text messages. You may request that we stop contacting you by replying “STOP” to text messages or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance and understand visitor behavior.

These tools may help us:

Measure website traffic
Understand which pages visitors view
Improve website layout and content
Track form submissions or calls from marketing campaigns
Deliver more relevant advertising

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not work properly if cookies are disabled.

Analytics and Advertising

Happy Pool & Spa may use third-party tools such as Google Analytics, Google Ads, Meta Ads, or similar platforms to measure website performance and improve our marketing.

These platforms may collect information about your visit, device, browser, and interactions with our website. They may also use cookies or pixels to help us understand advertising performance.

You can manage certain advertising preferences through your browser, device settings, or the privacy settings provided by advertising platforms.

How We Share Information

Happy Pool & Spa may share information with trusted service providers who help us operate our business and website. These may include:

Website hosting providers
Marketing and advertising platforms
Customer relationship management systems
Scheduling or communication tools
Payment processors, if applicable
Analytics providers
Technology support vendors

These providers are only given access to information needed to perform their services.

We may also share information when required by law, to protect our rights, to respond to legal requests, or to prevent fraud or security issues.

Data Security

Happy Pool & Spa takes reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no website, online form, email, or electronic system can be guaranteed to be completely secure.

Please avoid sending sensitive personal or financial information through general website forms unless specifically requested through a secure method.

Data Retention

We retain personal information for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.

When information is no longer needed, we may delete, anonymize, or securely store it according to our business practices.

Your Privacy Choices

You may contact Happy Pool & Spa to:

Request access to the personal information we have about you
Ask us to correct inaccurate information
Request deletion of your information, where applicable
Opt out of marketing emails or text messages
Ask questions about how your information is used

We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may contain links to third-party websites, platforms, maps, social media pages, or review sites. Happy Pool & Spa is not responsible for the privacy practices, policies, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are intended for adults, homeowners, property owners, property managers, and business representatives. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Florida and United States Visitors

Happy Pool & Spa is based in Florida and provides pool service, pool cleaning, maintenance, repair, and related services in Brevard County, Indian River County, and surrounding areas. Our website is intended for users located in the United States.

If you access our website from outside the United States, you understand that your information may be processed and stored in the United States.

Changes to This Privacy Policy

Happy Pool & Spa may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Happy Pool & Spa
101 10th Ave
Indialantic, FL 32903

Phone: 321-341-2566
Email: info@happypoolandspa.com
Website: https://happypoolandspa.com/